Privacy Policy

ITC Transit LLC ("ITC Transit," "we," "us") provides student transportation services in Minnesota. This policy describes how we handle information submitted through this website.

Information we collect

When you use the forms on this website — such as ride requests, cancellations, incident reports, driver applications, or contact messages — you may provide information such as:

• Names and contact information (phone, email, address)
• Student transportation details, such as schedules and pickup or drop-off locations
• Details you choose to include in an incident report or message
• Employment application information from driver applicants

Our forms are hosted by Google Forms. Information you submit through a form is processed by Google on our behalf and is also subject to Google's privacy practices.

How we use information

We use the information you submit to:

• Schedule, provide, and manage student transportation services
• Respond to requests, cancellations, questions, and concerns
• Review and follow up on incident reports
• Evaluate driver applications
• Maintain safe and reliable operations

How we share information

We share information only as needed to:

• Provide and coordinate transportation services
• Communicate with the schools, transportation vendors, and parents or guardians involved in a student's transportation
• Respond to the request you submitted
• Maintain student and driver safety
• Comply with applicable law or valid legal requests

We do not sell personal information.

Student information

Much of the information we handle relates to students. We treat student information with particular care, use it only for transportation and safety purposes, and share it only with the schools, vendors, and parents or guardians involved in that student's transportation, or as required by law.

Data retention

We keep information for as long as it is needed to provide services, maintain operational and safety records, and meet our legal and contractual obligations.

Questions

If you have questions about this policy or the information we hold, contact us at info@itctransit.com.